Shepherd received her bachelor's degree in political science from the University of Akron in 2009, her master's degree in law from Champlain College in 2012, and her Ph.D. in leadership/business psychology from the Chicago Professional School of Psychology in 2016. Shepherd has a certification in cross-cultural management. Shepherd's professional experience includes owning two small businesses: Nicroix Consulting and Property Management and Gecon Supply Company LLC. She has also worked as the vice president of G.E. Construction Company. She was a student affiliate of the American Psychological Association and a committee member of the Advisory Board of the African American Community Chamber of Commerce.